Who do I contact to report platform issues?

Stairwell Support

For urgent issues requiring immediate attention at any time of the day or night, we offer round-the-clock support via phone. You can reach our dedicated support team by calling us at 925-238-2444. Our experts are available to assist you promptly and efficiently.

For non-urgent inquiries or issues during regular business hours, we provide support via email. Feel free to reach out to us at [email protected]. Our team will attend to your queries and provide assistance during our business days.