Update Mac forwarder

As Stairwell releases new versions of the Mac forwarders, there are typically two options to perform an update.

Option 1, which is what we recommend, is to update via the UI.

Option 2 is to update out of band using another deployment tool.

Update from the UI

1. Log into app.stairwell.com/assets
2. Select your environment in the top right
3. Select the desired asset(s)
4. R-click or Select the ellipsis (...) in the top right
5. Select Update
6. Select the desired version
7. Select Next
8. Select Update

Update outside the UI

These steps will vary based on the technologies in use, but the general approach is as follows:

1. Download and prepare the latest forwarder version
2. Enter into maintenance mode
3. Uninstall the current forwarder version
4. Reboot the machine
5. Install latest forwarder version
6. Verify connectivity and information updates in the UI