Uninstalling Mac Forwarder

Follow these steps to remove the Stairwell Inception Forwarder from your macOS system

Step 1: Generate a Maintenance Token

Log in to the Stairwell Console and navigate to the Assets tab.

  1. Click Forwarder Maintenance Token.
  2. Select Generate to create a new token.
  3. Copy the generated token for later use.

Note: Maintenance tokens are tied to a specific environment. If you manage multiple environments, ensure you select the correct one before generating the token. Tokens are valid for 14 days.


Step 2: Unlock the Forwarder

Use the token to disable anti-tamper protections:

sudo "/Applications/Inception Forwarder.app/Contents/MacOS/Inception Forwarder" unlock --token [your token here]

Replace [your token here] with the token you generated in Step 1.


Step 3: Uninstall the System Extension

Run the following command to remove the Forwarder system extension:

sudo "/Applications/Inception Forwarder.app/Contents/MacOS/Inception Forwarder" uninstall-extension

Tip: This step is optional, but strongly recommended. Skipping it may cause issues when deleting the application.


Step 4: Remove the Inception Forwarder Application

Delete the application using either Finder or the Terminal:

  • Finder: Drag Inception Forwarder.app from the /Applications folder to the Trash.
  • Terminal: Run: sudo rm -rf "/Applications/Inception Forwarder.app"

Summary

  1. Generate a maintenance token.
  2. Unlock the Forwarder with the token.
  3. Uninstall the system extension.
  4. Delete the Forwarder application.

Performing the steps in this order ensures a smooth and reliable uninstall process.